Axis Bank — account balance is negative

 
2 Reviews
Anandpur Sahib, Rupnagar District, Punjab, India
 Abhi_1989 on Feb 26, 2018
Hi team,
Axis bank is playing with common men. I have an account in axis bank sector 17 b chandigarh branch. I lost my credit card 5-6 months ago. I blockd it from my mobile app and raised a request for a new card. But i did not receive my card yet. I drop many emails to customer care and even my home branch also. But they guys are not taking serious. I am out of india so thats why i can’t visit branch. Today i checked my account and i saw my account balance is negative - rs 17000. I think due to some due amount of credit card my account is showing negative. But there is no credit card in my hand. I didn’t receive card from bank end, then why should i pay this amount. Kindly help me and pls give me appropriate. I have attached some screen shot for yor ref.
Thanks and regards
Abhilash mehta
M. No.+[protected]

account balance is negative
account balance is negative
account balance is negative
account balance is negative

Complaint Status


[Feb 26, 2018] Axis Bank customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Hello,
Is there any way to change my customer ID online.let me know

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    Customer satisfaction rating
    38%
    Complaints
    7580
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    218
    Resolved
    2775
    phone
    +91 22 2764 8000
    location
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    Axis Bank - account balance is negative