Axis Bank — account blockage

Address:

Kolkata, West Bengal, 700079

I have a joint account with my mother in Axis Bank. All details were updated. However they still blocked my account stating that my mother's Pan number is not updated. They sent a message regarding the same after blocking my account and by that time I had already issued a check for my credit card with SBI. Axis Bank Dishonored the check and as a result SBI charged me with check dishonour fees. Axis should have informed me before blocking my account. Also I have this account for about 14-15 years and all my mother's and my documents are updated. Please help