[Resolved]  Axis Bank — Account cancellation and unauthorized debit from account

Address:Ernakulam, Kerala
Website:www.axisbank.com

Dear sir,
With great disappointment i here by submit the complaint against axis bank tripunithura branch. I owned a current account in axis bank tripunithura branch, in relation to my business with milma co operative society (Ercmpu) and without any intimation (Via call, sms or email) they have debited a sum of rs.5000 from my account in march 2015, and from that day to till today i have visited the branch and have given a number of written complaints (More than 5 times) to the bank officials regarding this matters. The reply given by the bank authorities are unsatisfactory and till today they have not reimbursed the amount. We had also submitted the request for cancellation of that account on march 2015. And they did not taken any proceedings for that also. I wonder is this the rite way to treat a customer?...

Regards,

Roopesh. C. C
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Sep 18, 2016
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 18, 2016
Axis Bank Customer Care's response
Hi Roopesh,

Sorry for the trouble. Please write to us at customer.[protected]@axisbank.com from your registered email ID along with your account number for us to assist you.

Regards,
Axis Bank
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