| Website: www.axisbank.com |
Hi,
1) i had opened an account in axis bank in 2014 and while opening the account, i have been told that i need to maintain 10000rs quartly and there is no charges for my account. I am not using the account for the transaction for last year and maintaining the same amount but suddenly in oct, i noticed that bank is deducting amc (~50 pm) from april, 2017 without any notification. My aim to maintain 10000 to avoid any charges but in that way, it was below 10000.
I wrote to bank on 8th oct for the reason of the charges and requested to close my account to avoid charges for october. They are just extending mail chain without proper information like when had they informed me about this charges etc and put the charges for oct as well on 18th oct.
I am out of india for the time and unable to visit the branch. They are just giving request no[protected], 34885186, 35297773 etc) but no proper reply. It is 15th nov now and i am feeling this is the cheap new trick to make money from customers.
2) i got mail from axis on 27th july that if deposit 50000+ in my axis account before 31st july, they will give benetton bag. I deposited money before 31st july but never got bag till now. After waiting for almost 2.5months, i dropped mail on 22nd october, again they are just extending the mail with foolish question so that customer will stop at-last.
Seeking for help to close my account without paying further and also want to know when had axis bank communicated me that they are starting amc on my account and how can they start without any communication.
Axis team had not left any solution so i am posting here as already following up for last 1.5months and not getting any proper reply. Just getting reference no. Was this information helpful? | 
