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Axis Bank Complaints & Reviews

www.axisbank.com

2.6

Updated: May 1, 2025

Complaints 12986

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6560

Unresolved

6426

Good! Axis Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Axis Bank step up their efforts to fully resolve all complaints 👍

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Bad behavior of hitachi officer and try to remove atm with decremental rent proposal

mental and physical harrassment by manish mule, manoj, manish awhad from fort branch

Regarding misbehavior by axis bank credit card department

Deducting money in the name of BRN card payment

Unable to close my Account

Most useful reviews

deduction of brn-pymt-card done without prior information

invalid user credentials axis

Axis Bank Fake Job Offer

unauthorized charge tips/scg/ non mcc

Re: Axis bank UTIB0000000 payment

axis direct charges - amount of 885 debited

Featured stories

Over limit charges borne on me without any consent

Fraudulent Transaction using Credit Card, Request for Refund

Complaints regarding fake seller but not helping

Axis Bank reviews & complaints page 3

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Dear Sir/Madam,
I am have made a marchent payment vaia googlepay from my idfc first bank account but money is not deposited into my beneficiary account
Ingot the details from my bank and the amount was deposited in to some.axi bank account as my beneficiary UPi is axis bank
Beneficiary Name: BRIGHT ASSOCIATES
Beneficiary Account No: [protected]
Beneficiary IFSC: UTIB0000000

Could you...

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I made a international transaction in USD on 29th of FEB, And was charged 2000+ Foreign transaction fees + GST, But the transaction was reversed in USD for the same amount, but axis won't refund me the foreign transaction.

Reference no:[protected]...

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I have been using axis Bank credit card for more than 6 years...

First I got my vistara credit card 8276...then couple of years back there was pre approved offer showing for 2 nd card... I contacted credit card team regarding how will be the limit and they said limit might or might not be merged and they informed me to use the card once I receive to know exact limit status...

Then I got the Flipkart card ending...

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Hi, Axis bank deducted the money of Rs.2384 for BRN card payment.Credit card bills was paid on the cycle.Made only 3 transactions within Rs.5000 of total but deduced the amount around 50% of the credit card billed amount as BRN payment. Please refund the deducted amount of BRN payment amount. Thanks....

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Address: Kanahuli bela mithanpur muzaffarpur bihar 842002

नमसकार सर
मै रंजीत चौधरी क्रडिट काड न०-4929 से 1/03/2024 को 25000 का भुगतान गलती से दुसरे के upi id [protected]@apl मे चला गया है आप अनुरोध है कि रिफंड करबाने मे सहयोग करे भेजना था ईस upi id [protected]@ybl पर...

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Dear Sir/Madam,

I booked a flat at Kanhe Atulya, Jambhul on, Tal. Haveli on 14th December, 2020. While booking flat at Kanhe Phata, Mr. Pratik, Mr. Tushar Kudchikar and some Mr.. Faraz Khan were representing the Axis bank for home loan at the site. I told them that I am booking the flat No. 108 in Building No. 1 but it is not presently constructed. They told me that the amount of loan will be disburssed after phasewise construction....

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Address: Axis bank, opposite to agarwal college Kalyan west, 421301

I had opened my account in axis bank in September start, their employee forcefully convinced us to open the account, now I am not able to maintain the account so I went to bank 2 times trying to close it as I've been getting charged 700 rs per month and I'm not able to afford it, they deny and say they are unable to close it as it's some liberty account, I told them to close it and take extra charges if they want but they are denying it and...

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Address: Axis Bank Mumbai

Please Refund my all money debited from account 18 thousand and previous month all salary debit from account. Please solve my problem ....

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Address: C/o Hanuman Sahu, Tailiyo Ka mohalla, Behind- HDFC bank, Dudu

Dear Sir/Madam,
I have a credit card from Axis bank and the last month bill I have paid 60000/- out of 61, 319 of total bill amount but yet in this bill it was charged 3095+GST as interest in current statement. I asked to customer care regarding this then told me that if customer have not paid full amount then it will be charges interest on full bill amount as per bank's poliy. I asked him to charged interest on remaining amount...

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I need to speak to customer care but your IVR is so frustrating that it doesn't give pertinent options and the query can't be resolved. Unable to call you from registered number and other numbers get lost in your IVR options.
please call back if possible on [protected]/ [protected]
dr V P singh...

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I was not using my registered email id in axis bank for a while, I use axis mobile app instead, now when I login my email I saw every month credit card statement in my email id, name is mine but address mentioned is not mine, I called axis Bank but they are saying no credit card is registered in my account, so I think this is some kind of fraud, my email id is being used...

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Address: Sangamner Dis Ahamadnagar Tal sangamner pin code 422605

I am not using my account instead that bank charge mi and my account now in nigative balance...

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Dear sir,
My name RAJESH KUMAR, This is to inform again & again harassment to my family members from axis bank, as previously several times complaint in this regard, not getting solution, again they are torturing my family members, & again they are calling local wardmembers, neighbours & telling unwanted words, i had told previously i will clear need time but they are using rough words to my wife & aged mother, last year i had complaint...

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Axis Bank is not helping me out to resolve my financial fraud issue with my Axis Bank credit card. I filed a case again bank in financial fraud. Here is the details of my grievance registration .

Dear Sir/Madam, Your grievance Ack. No : [protected] .
regards,
National Cyber Crime Reporting Portal

Even not solved by the financial fraud branch office too....

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Dear Sir/ Madam

Myself Shriom Sharma having an Axis Bank Flipkart credit card ending with xxxx 2007.

The following transactions are wrong because I have neither received any prior information about it nor any OTP to approve these transactions. I am liable to pay the amount/ transactions which i have approved by one time password.
As i have not approved the following transactions by one time password, these...

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Got a call from +[protected] regarding my cc overdue i had informed bank that i need more time as i am going thru bad times. In return they hire such third party collectors who call and abuse straight away I understand my have not made the paid and bank has complete right to chase me for over due amount however that should be done professionally not this third party agents calling and abusing. I need the bank to look into this my cc last...

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Address: AXIS BANK LIMITED, AXIS HOUSE, C-2, WADIA INTERNATIONAL CENTRE, PANDURANG BUDHKAR MARG, WORLI, MUMBAI - 400025.

On 4th Feb 2024. I had tried to make a transaction of rs.900.00, it was declined thrice and i opened the axis bank mobile app for checking limit and unbilled transactions but in the unbilled transactions i had seen an OVER LIMIT CHARGE fee plus GST, before this transaction i had made a transaction on 1st February 2024 night of rs.918.5 and i received spent transaction message on 2nd February morning. In the message from axis bank stating...

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From last 6 months 3 brn transcation - debited from my account. The merchant has started this 3 transactions without any prior confirmation from us I really wish i could save my money...

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Address: Muralinagar, Visakhapatnam

Hi Sir,

My name is Chavvakula Vinay and i had ordered an iphone of Rs. 49, 999 in Amazon on 13/01/2024 and cancelled the product due to personal reasons on 13/01/2024.
And refund was initiated by amazon on same day i.e., 13/01/2024 and initiated the refund to my card but still i didnt get the money. Amazon said it will take 5days to credit the amount but it was still not credited. Today i.e, on 18/01/2024 when i checked...

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Debit
INR 4.72
A/c no. XX1471
[protected]:09:36 IST
PTL/SCG.VISA.POS/05.01.24/

1.) The Axis bank is deducting money from my axis bank account i have seen some complaints regarding the same issue where Axis bank is also aware i don’t want any deductions from my account without mentioning anything.
2.) I would like to know what action did the bank took for the previous complaints...

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