Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Sep 1, 2025
Complaints 12990
Resolved
6561
Unresolved
6429
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
anib123
Apr 22, 2024
Report
Copy

I possess an Axis Neo Rupay credit card, which was explicitly advertised as capable of conducting international transactions through Discover networks. Despite this, for the last 20 days, every attempt at using the card internationally has been met with failure, each transaction being declined with a recurring notification: "The transaction was declined due to technical issue." This situation is not only frustrating but also misleading, bordering on deceptive, as the functionality promised by the bank is not being delivered.
Axis Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Valmik Amrut Bhamre
    Apr 9, 2024
    Report
    Copy

    Address: Mumbai

    Dunning notice does not contain axis bank details logo authorized sign i want noticed send receipt of my home address you send field executive which reason and what clause in in agreement in axis bank loan i does not come any third party call i strictly say .it is nbfc bank not Fraud bank
    I have loan account my emi is pending last months lots of financial condition but axis bank not support their customer I have 10 years old axis bank account and I not paid loan 2 months such a condition these are the no that harrsed me and without any mail estimation they are come office place without any prior reason they does not have any official id order that from axis bank logo that I noticed you I want clarification of what happened in axis bank these people after 2 days told you I am defaulter they does give any support they are not come from axis bank I take loan from axis bank not 3 rd party so axis bank responsibility take action against them they does followed any rbi rule
    1.Can a loan recovery agent come to the home? Yes, a debt recovery agent can visit a borrower's home, provided that they follow these RBI guidelines for loan recovery: If a recovery agent wants to meet, the borrower must decide the place of meeting _RBI RULE
    2.Debt collectors cannot call you at work or visit your office without notice. They cannot insult or intimidate you in any manner. They can't use abusive language while interacting with you. They need to carry bank's identification and authorization letter._ RBI RULE
    3.The RBI, in its draft norms on "Managing Risks and Code of Conduct in Outsourcing of Financial Services, " emphasized that these entities and their recovery agents should not use intimidation or harassment, whether verbal or physical, during debt collection efforts _RBI RULE
    These are the No I don't know who are this why harrased me without any reason
    1.[protected] Pranita Sawant why this person called me
    2.[protected] Komal Fraud number behalf of axis bank
    3.[protected] advocate Megha I Will send screenshot check and clarify me it is nbfc bank or Fraud bank
    Without any official order from axis bank I.e that contain axis bank logo authecation sign of axis bank officer this stupid person mail and message I ignoring this time next time this fraudant people I will case in cybercrime as per IT act.
    Please justify me this problem with suitable why It is nationalised bank.

    On Mon, 8 Apr, 2024, 3:20 pm Farah1 Shaikh, wrote:
    Dear Mr. VALMIK AMRUT BHAMARE,

    At Axis Bank, our endeavor is to partner with you through your journey with us.

    We wish to inform you that, we have not received current month installment for your Personal Loan

    You are requested to pay the overdue amount of Rs. 21614/- immediately, to avoid further penalty charges and regularize your account.

    You can just make the payment by:

    Depositing your Cash Payment at the nearest Axis Bank Branch.
    Making an NEFT/RTGS payment through net-banking from any bank account. Use the below details to create a beneficiary:
    PAYEE NAME

    AXIS BANK LTD

    A/C NO

    PPR[protected]
    IFSC CODE

    UTIB0000245

    A/C TYPE

    LOAN ACCOUNT/CURRENT ACCOUNT

    REMARKS

    VALMIK AMRUT BHAMARE
    AMOUNT

    21614/-

    BANK NAME

    AXIS BANK LTD

    If you have recently made your payment, please provide us with the details of your transaction to keep our records updated.
    For any payment assistance, you can chat with us on https://axisbank.com/mplc.

    Regards,

    Farah Shaikh

    Center Manager- Unsecured Loans
    Axis Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      K. Muthulakshmanan
      Apr 8, 2024
      Apr 8, 2024
      This thread was updated on Apr 8, 2024
      Report
      Copy

      Address: Plot No. 5, S1, Naviyas Raja Apartment, Fifth Main Road, Second Cross Street, Rajesh Nagar, Pallikaranai, Chennai 600100

      Dear Sir,
      My account no. is [protected] Payment of Rs. 224 was made to flipkart today morning. Amount has been debited but payment not received by flipkart. Also amount is not reverted back to my account. When contacted they asked to check with axis bank. Please do needful.

      Contact no: [protected]
      Regards, Muthulakshmanan
      Axis Bank customer support has been notified about the posted complaint.
      Apr 08, 2024
      Updated by K. Muthulakshmanan
      My account no. is [protected] Payment of Rs. 224 was made to flipkart today morning. Amount has been debited but payment not received by flipkart. Also amount is not reverted back to my account. When contacted they asked to check with axis bank. Please do needful.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        SST by rAJA
        Apr 2, 2024
        Report
        Copy

        Amazon india Ecom website से दिनांक 14 मार्च 2024 को Axis Bank के द्वारा NO COST EMI (Easy Monthly Installment) का Offer, Amazon India Website पर दिया गया था। मै अपने Axis Bank Rupya Credit Card 9160 पर 12 महीने का No Cost EMI पर 13, 329.10 रुपया का सामान (2 Items) Rs. 1203.06 for 12 months के लिए खरीदा हू दिनांक 14 मार्च 2024 को, बैंक के द्वारा यह ट्रांजेक्शन पूरी तरह सफल रहा, बिना किसी रोक टोक के, Amazon के Invoice Bill में भी 12 महीने के EMI का जिक्र है। NOTE - बैंक के द्वारा गुमराह किया गया कि सात दिनों के अंदर आपके पेमेंट को EMI में convert कर दिया जायेगा, जब 7 दिनों के बाद पूछा गया तो बोला गया समय नही बता सकते है, इंतजार करिए EMI में convert कर दिया जायेगा, अब 15 दिनों के बाद बैंक के द्वारा बोला जा रहा है की EMI disabled है Rupay Varients Credit Card के लिए। आपसे अनुरोध है की कृपया मेरे द्वारा किए गए ट्रांजेक्शन को EMI में Convert करने की कृपा करे, क्योंकि आपने Amazon India पर Axis Bank Rupay 9160 पर 12 महीने का EMI offer किया, जिसका उपयोग करके मैं 14 मार्च 2024 को समान खरीदे और 17 मार्च 2024 को समान पहुंचा दिया गया Amazon India के द्वारा । Amazon के Bill पर 12 महीने के EMI का जिक्र है। अगर बैंक के द्वारा EMI में convert नही किया जाता है तो मैं सभी साक्ष्यों के साथ Consumer Court में जाने के लिए तैयार हू अपने advocate के माध्यम से ।
        +5 photos
        Axis Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          J
          joshij
          from Mumbai, Maharashtra
          Mar 27, 2024
          Report
          Copy

          Address: maharashtra

          Dear Team,
          There is wrongly debit toll from my axis bank fast tag account on 4th march 2024. i never cross Arjunalli toll plaza on 4th march 2024. i was at my home and my car parked at my car parking. suddenly i got massage from axis bank fast tag and debited 144/- from my account. i complaint again and again from the management of axis bank fas tag dept. but there is no result. they reject my chargeback. they send me email from other vehicale and said VRN is not visible and they reject chargeback. please help me. i attached all document of RC vehicle and there massages.
          Axis Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            Beant@
            Mar 21, 2024
            Report
            Copy

            Wrong Credit Card reported in CIBIL FORUM

            Sorry to write an email but I am not satisfied with the services provided by the bank, I am customer of your bank since long and I am astonished to see wrong report shared by your reputed bank to CIBIL Forum, which is really affecting my Credit score negatively and I was not even aware about the same. I am using your Bank credit Card since long with last digits 3109, one day two years back I have received another card of Axis bank with same...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            S
            Sreegurudatta
            from Hyderabad, Andhra Pradesh
            Mar 16, 2024
            Report
            Copy

            I made a payment to my idfc bank account to marchent account but itsnot deposit to money
            And my bank confirmation details provided below account details for where it's deposited my amount
            Beneficiary Name: BRIGHT ASSOCIATES
            Beneficiary Account No: [protected]
            Beneficiary IFSC: UTIB0000000

            Could to please refund me my amount to my idfc bank please I will attach payment screeshort
            +1 photos
            Axis Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sreegurudatta
              from Hyderabad, Andhra Pradesh
              Mar 16, 2024
              Report
              Copy

              Dear Sir/Madam,
              I am have made a marchent payment vaia googlepay from my idfc first bank account but money is not deposited into my beneficiary account
              Ingot the details from my bank and the amount was deposited in to some.axi bank account as my beneficiary UPi is axis bank
              Beneficiary Name: BRIGHT ASSOCIATES
              Beneficiary Account No: [protected]
              Beneficiary IFSC: UTIB0000000

              Could you please hlep.me.in getting the refund to my idfc first bank account as reverse the entry please
              Please find the attachment for your reference
              Thank you
              Sujani maddula
              [protected]
              +1 photos
              Axis Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                anib123
                Mar 16, 2024
                Report
                Copy

                I made a international transaction in USD on 29th of FEB, And was charged 2000+ Foreign transaction fees + GST, But the transaction was reversed in USD for the same amount, but axis won't refund me the foreign transaction.

                Reference no:[protected]
                Axis Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  SUBRAMANIAN Jothikumar
                  Mar 14, 2024
                  Report
                  Copy

                  I have been using axis Bank credit card for more than 6 years...

                  First I got my vistara credit card 8276...then couple of years back there was pre approved offer showing for 2 nd card... I contacted credit card team regarding how will be the limit and they said limit might or might not be merged and they informed me to use the card once I receive to know exact limit status...

                  Then I got the Flipkart card ending with 8684... I was able to use this card limit without any issues... So I had 2 credit card with 2 different limit...

                  Then after some time u called me that I have another approved card and again u said not sure about limit...then I got the 3 Rd card 5120 and I have been able to use that card limit also ..

                  SO I HAVE BEEN USING 3 CREDITS WITH SEPARATE 3 LIMITS...

                  I have been paying card dues without delay and paid all amoun nd using it again

                  But all of a sudden when I check now limit shows -2, 30, 437 in all 3 cards.

                  How will I repay now...what type of banking service r they providing...they r giving me card and allowing me to use and after using they r merging the limit...

                  Any one please help me with this
                  Axis Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Parivel G
                    Mar 11, 2024
                    Mar 14, 2024
                    This thread was updated on Mar 14, 2024
                    Resolved
                    Report
                    Copy
                    Resolved

                    Deducting money in the name of BRN card payment

                    Hi, Axis bank deducted the money of Rs.2384 for BRN card payment.Credit card bills was paid on the cycle.Made only 3 transactions within Rs.5000 of total but deduced the amount around 50% of the credit card billed amount as BRN payment. Please refund the deducted amount of BRN payment amount. Thanks....
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    R
                    Ranjeet chaudhari
                    from Muzaffarpur, Bihar
                    Mar 11, 2024
                    Mar 16, 2024
                    This thread was updated on Mar 16, 2024
                    Report
                    Copy

                    Address: Kanahuli bela mithanpur muzaffarpur bihar 842002

                    नमसकार सर
                    मै रंजीत चौधरी क्रडिट काड न०-4929 से 1/03/2024 को 25000 का भुगतान गलती से दुसरे के upi id [protected]@apl मे चला गया है आप अनुरोध है कि रिफंड करबाने मे सहयोग करे भेजना था ईस upi id [protected]@ybl पर
                    आपका विशवासी
                    रंजीत चौधरी
                    मो०[protected]
                    +1 photos
                    Axis Bank customer support has been notified about the posted complaint.
                    Mar 12, 2024
                    Updated by Ranjeet chaudhari
                    रिफंड करने कितने समय लगते हैं
                    Verified Support
                    Mar 14, 2024
                    Axis Bank Customer Care's response
                    Hi, please share with us your registered contact number and we will get back at the earliest. Regards, Team Axis Bank
                    Mar 16, 2024
                    Updated by Ranjeet chaudhari
                    [protected]
                    Helpful
                    4 other people found this review helpful
                    4 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      kirti1967
                      Mar 2, 2024
                      Report
                      Copy

                      Dear Sir/Madam,

                      I booked a flat at Kanhe Atulya, Jambhul on, Tal. Haveli on 14th December, 2020. While booking flat at Kanhe Phata, Mr. Pratik, Mr. Tushar Kudchikar and some Mr.. Faraz Khan were representing the Axis bank for home loan at the site. I told them that I am booking the flat No. 108 in Building No. 1 but it is not presently constructed. They told me that the amount of loan will be disburssed after phasewise construction. My customer ID is[protected] and my email id is [protected]@gmail.com or [protected]@gmail.com. The status of the building is not worthy to pay at least 20% of the amount but the bank has already disbursed an amount of Rs. 11, 33, 198 (Rs. Eleven lacs thirty-three thousand one hundred nighty eight) to the builder. While I approached your Axis Bank Pimpri office, they told me that bank disbursed the amount on the ground of their technical team report but which report they do not show me. I think there is big mishap happed because I fully knowing that the technical report is not satisfactory to disbuse the amount. There is no construction on the date of disbusement nor today. Then on which ground the amount of disbusement is made. I am already paid the EMI till date but now it is possible for me to continue the emi of Rs. 23068. I was also told that till possession I have to pay the interest only. Now, my request is on which ground such a big amount of disbusement is made while there is no construction. And please stop my EMI further until you enquire the whole event. Because there is a huge difference of amount disburssed and amount to be disburssed according to construction.
                      Your immediate action in this regard is requested as I think the technical report submitted is made through some type of mal practices.
                      Please let me know immediately and stop my EMI further till completion of said project and if possible please return the amount paid till date as I have patient who is suffering from cancer and I need money every week for his chemotherapy or otherwise he will die.

                      Thanks and regards,

                      MRS. MAMTA KIRTIKUMAR THAKKAR
                      AND
                      MR. KIRTIKUMAR N THAKKAR
                      Axis Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        Tejal25
                        from Kalyan, Maharashtra
                        Feb 27, 2024
                        Mar 14, 2024
                        This thread was updated on Mar 14, 2024
                        Resolved
                        Report
                        Copy
                        Resolved

                        Unable to close my Account

                        Address: Axis bank, opposite to agarwal college Kalyan west, 421301

                        I had opened my account in axis bank in September start, their employee forcefully convinced us to open the account, now I am not able to maintain the account so I went to bank 2 times trying to close it as I've been getting charged 700 rs per month and I'm not able to afford it, they deny and say they are unable to close it as it's some liberty account, I told them to close it and take extra charges if they want but they are denying it and...
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy
                        A
                        AmanKumar90500
                        from Jind, Haryana
                        Feb 26, 2024
                        Mar 14, 2024
                        This thread was updated on Mar 14, 2024
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Axis Bank Mumbai

                        Please Refund my all money debited from account 18 thousand and previous month all salary debit from account. Please solve my problem .
                        Apr 17, 2024
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 14, 2024
                        Axis Bank Customer Care's response
                        Hi, please share with us your registered contact number and we will get back at the earliest. Regards, Team Axis Bank
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          rakesh agrawal96
                          Feb 24, 2024
                          Report
                          Copy

                          Address: C/o Hanuman Sahu, Tailiyo Ka mohalla, Behind- HDFC bank, Dudu

                          Dear Sir/Madam,
                          I have a credit card from Axis bank and the last month bill I have paid 60000/- out of 61, 319 of total bill amount but yet in this bill it was charged 3095+GST as interest in current statement. I asked to customer care regarding this then told me that if customer have not paid full amount then it will be charges interest on full bill amount as per bank's poliy. I asked him to charged interest on remaining amount of 1319 but they refused and ignore as per saying that is bank policy. I need to paid 3500 interested on only 1300 Rs. apart this other bank have no any condition in outstanding amount.
                          So I request you to intervence into this matter to reverse the charges which is so much.
                          Axis Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            vindu prakash singh
                            Feb 22, 2024
                            Feb 22, 2024
                            This thread was updated on Feb 22, 2024
                            Report
                            Copy

                            I need to speak to customer care but your IVR is so frustrating that it doesn't give pertinent options and the query can't be resolved. Unable to call you from registered number and other numbers get lost in your IVR options.
                            please call back if possible on [protected]/ [protected]
                            dr V P singh
                            Axis Bank customer support has been notified about the posted complaint.
                            Feb 22, 2024
                            Updated by vindu prakash singh
                            payment of credit card is pending as problem is not being resolved
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              prashant11097
                              Feb 13, 2024
                              Mar 14, 2024
                              This thread was updated on Mar 14, 2024
                              Resolved
                              Report
                              Copy
                              Resolved

                              I was not using my registered email id in axis bank for a while, I use axis mobile app instead, now when I login my email I saw every month credit card statement in my email id, name is mine but address mentioned is not mine, I called axis Bank but they are saying no credit card is registered in my account, so I think this is some kind of fraud, my email id is being used
                              +1 photos
                              Apr 17, 2024
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 14, 2024
                              Axis Bank Customer Care's response
                              Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Regards, Team Axis Bank.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Y
                                Yogesh Gopinath Karle
                                Feb 13, 2024
                                Mar 14, 2024
                                This thread was updated on Mar 14, 2024
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Sangamner Dis Ahamadnagar Tal sangamner pin code 422605

                                I am not using my account instead that bank charge mi and my account now in nigative balance
                                Apr 17, 2024
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 14, 2024
                                Axis Bank Customer Care's response
                                Hi, please share with us your registered contact number and we will get back at the earliest. Regards, Team Axis Bank
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  raj161981
                                  from Kannur, Kerala
                                  Feb 12, 2024
                                  Mar 14, 2024
                                  This thread was updated on Mar 14, 2024
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Dear sir,
                                  My name RAJESH KUMAR, This is to inform again & again harassment to my family members from axis bank, as previously several times complaint in this regard, not getting solution, again they are torturing my family members, & again they are calling local wardmembers, neighbours & telling unwanted words, i had told previously i will clear need time but they are using rough words to my wife & aged mother, last year i had complaint consumer complaint.in team, but again & again they are torturing in illegal way, now from 15days my family getting torchure i m not in india, i had told i need time but every time they are insulting in my society by calling wardmembers, asha workers, neighbours.Also they are not maintaining the guidelines not saying name, while picking phone from my family members using harsh words so i need solution from your end. below are numbers receiving & torchuring
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  Apr 16, 2024
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 14, 2024
                                  Axis Bank Customer Care's response
                                  Hi, please share with us your registered contact number and we will get back at the earliest. Regards, Team Axis Bank.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit