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Axis Bank — Account Closure

I have visited the main branch in malkajgiri Hyderabad they are not aware as to how to close a NRI account. They told they will get back by end of the day but until today i haven't got a call from them.
I have to open a salary account and i am not able to open because of this NRI account.
Is this the service provided by Axis to their customers.
So much of inconvenience.
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Jun 22, 2022
Updated by Rohinisrinivas Still i have not got any update on my account closure
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    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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