[Resolved]  Axis Bank — Account closure Ignorance - False commitment - Unprofessional

Address:Ward No 3, Ground Floor Lohian, Kalagarh Rd, Dhampur, Uttar Pradesh 246761, India

Dear Axis bank,

I own a NRE account and 2 NRO accounts with AXIS Bank branch of Dhampur, Uttar Pradesh.

I had submitted a form to close one of my NRO bank account on 9th April 2021 at the Dhampur Branch and after that I had visited the Dhampur branch 3 times to check the status but every time the person who took the form told me once the approval will come then he will close my NRO account.

Kindly take an action against the Branch and do the needful.

My details are as following.

Name: Pankaj Kumar
NRO Account Number to close : [protected]

Thanking you in advance,
Pankaj Kumar
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May 6, 2021
Complaint marked as Resolved 
Resolved after complaint on consumercomplaints.
Axis Bank customer support has been notified about the posted complaint.
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Comments

Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
rajputmailbox's [Complaint's author] reply, Apr 29, 2021
Dear Sir,

My registered mobile number is: +1 - 803-528-2861.

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