Axis Bank — account credit frozen

Address:	Chennai, Tamil Nadu, 603202
Website:	www.axisbank.co.in

Hi my account no is[protected]. When i tried to transfer money to this account i got a message stating that my account is credit freezed. This is a surprise to me as i regularly get debit update sms from your bank and never been informed about htis credit freeze.

Im staying in kancheepurqm and hence cannot go to my home branch at chennai if kyc documents are needed to be submitted.

Kindly defreeze my account and give the option of ekyc as other banks are doing.

Also because if this credit freeze issue i have lost my insurance payments and other pending amounts that i was supposed to recieve in this account.