Hello,
Name-navnath kondalkar
Adress-404, shivshanti appt, dhanori road, lohegaon, pune
Mobile number-[protected]
My account was debited in the name of "surge charge" because i used your debit card on petrol pump and made transaction of 380. But before that i have used axis bank debit card on petrol pump for bigger transaction and i was never charged for that.
Also i am using other banks debit card on petrol pump for transaction over 200, they never charged me single rupee for that.
The rbi rules and guidelines should be same for all the banks whether it is private or government.
I had conversation with axis bank customer care according to them the surge charges was not applicable earlier but axis bank has started charging the customer, if they use axis bank debit card on petrol pump to make transaction
Over rs 200. Your support was not able answer the basic question about surge charge that why axis bank suddenly started charging customer for making transaction over 200 on petrol pump.
How should we trust with our money if the banks start customers account in the name of hidden charges. Was this information helpful? |
Post your Comment