Axis Bank — Account freeze with out my notice

i am mentioning the service request numbers for your reference refer them. 1, SR number 16134608 date 9 July 2015, 2, SR Number 16312157 date 17 July 2015 3, SR Number 16415906 date 24 July 2015 The executive said they will resolve and raise it to the highest authority but i wonder if Axis authority takes almost a month to react . i heard Axis is one of the best banking services but this indecent showed how worst they are. I am yet to receive a call back, everytime i have to call back them and ask for the update . worst customer service. Now lets see if they react on this post or not . if not my next step would be filling a personal suite against them. SR Nagar Branch guys if am not getting resolution get ready to face the consequences . Thanks ! Bala