[Resolved]  Axis Bank — Account freezed/blocked without any prior notice/reason

Address:New Delhi, Delhi
Website:www.axisbank.com

I have my axis bank account operational in one of the delhi branches from 4 yrs now. They suddenly have blocked/freezed my account which i came to know while doing one of the transactions. Calling the customer care will not solve any problem as they themselves dont know what might be the reason when transactions where done last month only. They suggest you to visit nearest branch.in this busy schedule if one can resolve many querries online. Why they cant tell you the reason or the steps to reactivate it.
Visiting branch can resolve the problem only if they can address your querry at time and solve it in one go. No other appointment dates or availability issues!!
Make the process user-friendly and inform the user whe we have the sms service activated already. Thanks.
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Jul 21, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Jun 19, 2017
Updated by vibha bhat
were instead of where*
Verified Support
Jun 20, 2017
Axis Bank Customer Care's response
Hi Vibha,

We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

Regards,
Axis Bank
Complaint comments 

Comments

I have deposited cash 45, 000 on 12th june 2017 in your prakash nagar branch hyderabad.. I still didnt receive my money and not getting any response from branch head...

Axis Bank Customer Care's response, Jun 20, 2017
Verified Support
Hi Milin,

Sorry for the trouble. Please call us on our phone banking number: 1860-419-5555/1860-500-5555 for us to assist you.

Regards,
Axis Bank
Bank is deducting charges under the name of lien amount svery month, even i had not used atm card, My emi is getting deducted every momth regularly, but still bank is Deducting lien charges.i am fedup with the Bank Charges deduction.

Pleass help me in this
Axis Bank Customer Care's response, Jun 20, 2017
Verified Support
Hi Sagar,

Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV along with the transaction details from your registered e-mail ID for us to assist you.

Regards,
Axis Bank

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