Axis Bank — account money deducted and closed
Kolkata, West Bengal, India
ArArunimarai on Jan 29, 2020
Suddenly my asap account is showing zero balance and the sms shows as account closure. The and says all the money is debited. I had almost 24k there. Unable to understand the meaning, when all my kyc is already updated from last year. No customer care number available on google is getting connected, in mobile banking also there is no section for direct contact. Only automated bots. I urge to return my money so that i can close my relationship with this bank for full and final.
[Jan 30, 2020] Axis Bank customer support has been notified about the posted complaint.
Verified SupportAxis Bank Customer Care's response, Jan 30, 2020
Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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