[Resolved]  Axis Bank — account negative balance

Address:

b -193 umiya nagar socity near takshsila school vastral road ahmedabad, Ahmedabad, Gujarat, 382418

I have salary account in axis bank from my first company after coming out of company then my account is transferred to savings account. Then i never use that account to 8-9 months. Then i started to use it but they charged me 700 hundred per month for next three months and after paying they started negative balancing in my account every month nearly minus 1500 to 2300. I called customer care to close account. But they told need to come to own branch. I received every time message as your account balance is zero and now also came like that. Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance. I shown my messages they given zero balance. They are told that is our business policy. My friend told that as per rbi no negative balance in savings account. I went another time for showing and closing that account but they told why we need to follow those rules. And we didn't received any instructions like that from our bank so you need to clear negative balance to close it.
This type of cheating customers and rbi done by axis bank please take action against these type of cheating banks