[Resolved]  Axis Bank — Account opening and ATM card issue

Address:Azamgarh, Uttar Pradesh, 276001

Two years from now two people from axis bank by giving fake information about minor account bind us to start axis bank minor account with amount of 10000 around after few months i only received check book and asked for ATM card to the employee everyday they were fooling by making some unrealistic statements about the information or say getting rejection from Mumbai.then i came to banglore and after one year in December 2016 i went back and found that they were promoted to somewhere now i am major, my mom and i met with other employee who gave me new form for opening of new account and closing the last account with same details and transfer that money in this new account we agreed and i told her about the urgency my flight was after three days she gave time to come on Monday we followed that she was not even submitted the form and giving us lame excuse that the server was slow, i understood if server was slow on Saturday i went there on Monday afternoon she didn't submit it my mom decides to talk to manager as it was complete two years and they didn't provide any information issue nothing then the another employee followed the same procedure he gave me one extra form to fill with all other and took all necessary information with two phone numbers for any issue. i came back to banglore he gave surety at this time now its 3-4 months from that time i didn't get any information on my mobile neither they inform anything related to my account once i called the employee he was also trying to make me fool giving some excuse after that my mom went their for twice. my mom and i am waiting for their call any news related to my 12000 money and account i tried many times to connect with them but i get nothing more than disappointment.
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May 5, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2017
Axis Bank Customer Care's response
Hi Trishla,

Sorry for the trouble. Please share your registered contact number along with the complete branch details for us to assist you.

Regards,
Axis Bank
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