[Resolved] Axis Bank — account showing negative balance

SunilkumarRN

from Mumbai, Maharashtra

Address:

560066

Hi,

I had opened by account in axis bank in 2016. I'm getting negative balance in my axis bank account but i have never used that account from last 18 months. I logged in to mobile application i noticed that it was showing negative balance of -3117.83 amount. I never got any prior notice regarding this, neither a text message of the negative amount. I tried to see the log in the mobile application but there is no entry for that negative amount. I want to know for what reason my amount balance is showing me in negative -3117.83.
It would be a great help for me if anyone could check the issue and update me. I have provided my contact details below.

Regards
Sunilkumar n
[protected]

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Dec 24, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2018

Axis Bank Customer Care's response Hi, we request you to visit the following link to get clarification on charges levied: https://bit.ly/2o02YoS. Regards, Team Axis Bank.