[Resolved]  Axis Bank — activate credit freeze account no. [protected]

Address:New Delhi, Delhi
Website:www.axisbank.com

Dear team,

I'm prateek gupta and my a/c no. [protected]. My a/c has been credit freezed from last week because i didn't update my kyc info. But now, i've updated my kyc details via mobile app. Please reactivate my a/c asap.

I have to pay loan emi at 1st date of every month and only 10 days have been left to pay the emi. I have to transfer the emi amount in this a/c. So that transaction can go smoothly.

I am in jaipur for 6 months and will be back to delhi in august. I can't visit my home branch now.

Please try and understand my situation and do credit de-freeze on my a/c.

Thanks,
Prateek
[protected]
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May 22, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2018
Axis Bank Customer Care's response
Hi, we request you to visit the following link: https://application.axisbank.com/webforms/axis-support/issues/important-rekyc.aspx, this will assist you in regards to RE-KYC for your account. Regards, Team Axis Bank.
Complaint comments 

Comments

I've done my Re-KYC but still, my A/c is credit frozen. Now, What I supposed to do. Please unfreeze my a/c.

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