[Resolved] Axis Bank — After opening the account still not got my debit card even after 15 days

prateek saini

from Gorakhpur, Uttar Pradesh

Address:

Faridabad, Haryana, 121002

My name is prateek saini i have opened a savings account in faridabad sector 9 branch . It is going to be a month already bt still not got my debit card n the branch is not helping me in either way
Whenever i visit the branch for the concern they have only one answer dat it will directly to you only bt when will it be comming i just need a answer to that . Is this kind of service is axis bank giving then i have made a wrong decision in opening an account with you . As all o[censored]s know abt the demonitisation and the essential use of debit card as of now bt here i am now roaming penniless as i dont have anything to purchase
Kindly look into the matter as ssson as possible
My contact no is [protected]

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Feb 8, 2017

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2017

Axis Bank Customer Care's response Hi Prateek,

We apologise for any inconvenience caused. Thank you for sharing the details with us. We will get back to you shortly.

Regards,
Axis Bank

Verified Support

Jan 05, 2017

Axis Bank Customer Care's response Hi Prateek,

We understand that our Sector 9, Faridabad had contacted you on your registered contact number to address your concerns. Also, you have received your debit card on December 30, 2016 and you have even started using the card. For further assistance, you can write back to us.

Regards,
Axis Bank