[Resolved]  Axis Bank — Against RBI guidelines

Address:A-49,Sec-13

Dear sir/madam
I had salary account with axis bank which got converted to saving account in 2020 when I left my job. Now I want to close my bank account so I visited to branch but they are not able to help because this account have
non maintaining charges of -4492 as of now.kindly resolve it

Ramananda Mishra
([protected])
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Sep 24, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2021
Axis Bank Customer Care's response
Hi, we request you to clear the outstanding balance. Post which, you can apply for account closure. Regards, Team Axis bank
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Comments

But why it was chargeable because RBI guidelines is saying if you have Rs.0 balance then the account will get dormat or inactive and thr will be no charges applicable.then this much of charges bt why i have to pay i haven't used that account since a year

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