[Resolved]  Axis Bank — Alterations for amount in words in the cheque given by anotherbank

Address:Mumbai City, Maharashtra, 400706

I want to know the latest procedure for the above subject.I am a customer of Axis Bank Went to deposit SBI Cheque given to me on 31.08.2016. But there was alteration in amount for the crossed cheque which was corrected but endorsed by full signature by the payer. The Axis Bank was reluctant to accept it. I was told that there is new procedure on verification and scanning it will be returned after 4 days and hence waste of time. I have to get another cheque and have to redeposit which is taking more time. What I understand is that corrections with full signature for alterations is enough.Is there any change in policy for banking in this regard or something special for Axis Bank.. Kindly advice?
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Oct 2, 2016
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2016
Axis Bank Customer Care's response
Hi Rajos,

Please write to us at customer.[protected]@axisbank.com from your registered email ID for us to assist you.

Regards,
Axis Bank
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Dear sir
in my a/c i cont change my adders i dont what is problom plase resolve sir
Axis Bank Customer Care's response, Sep 1, 2016
Verified Support
Hi,

Please visit the following link for updating your current residential address http://bit.ly/1eg1LmU and download the form, fill in the required details and submit it at your nearest branch. You can also contact the branch directly. Visit the following link to locate the nearest branch http://bit.ly/18Ht3QD .

Regards,
Axis Bank

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