Axis Bank — amount debited but not credited in my saving account

Address: 713130

Sir on dated, 12/10/2019, i transferred, amount from my state bank of india saving account to my axix bank account, 30000 rs.
Details of my state bank saving bank account-[protected],
ifc code-sbin0003913,
my axix bank details- account number-[protected]
ifc code-utib0000142,
reference number of state bank of india-p1910122321336142177254, utr number[protected], but after passing 04 days amount has been not credited in my axix bank saving bank account.Axix bank deny for clerance of amount in my saving account