Axis Bank — Amount debited without any information twice

Address:Korba, Chhattisgarh, 495677
Website:www.axis bank.com

Dear sir
i am your one of the oldest customer and having saving account and also having credit card which no [protected] up to date 2/1/2016 my outstanding is rs 26886 after including interest also and i fail to pay my outstanding on that time for this i already mail to your credit card department by email why i fail to pay the bill and agree to pay interest also but your credit card department put my account on lien and when i submit my money on date 4/1/2017 rs 10000 the debit my amount without any information and my account showing -16606 rs as on date 15/1/2016 ok i agree that i am fail to pay my bill then you take my money but on date 16/1/2017 when my salary credit to my account they again take 24886 rs with out informing and not giving any statement of my credit card how much interest thy charge to my out standing bills.
sir my request is that only they deduct 26606 rs to my account instead of 34897 rs and rest on 2/2/2017 which is my due date because to survive the family, children education and many more other expensive, i am not denying that the EMI is oustanding.
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    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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