[Resolved]  Axis Bank — amount deducted but did not added in beneficiary account

Address:Dehradun, Uttarakhand, 248001

Transaction id number[protected]Rs. 5007.00 on dated 17.07.2019) and[protected]Rs.1007 on dated 15.07.2019) were debited from my account but didinot received in beneficiary account. Please do the needful.

Moreover i tried to toll free number-[protected] but unable to make the call due to 0 balance. When customer care number is toll free then why it is chargeable?
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Aug 30, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2019
Axis Bank Customer Care's response
Hi, we request you to visit the following link: https://application.axisbank.co.in/WebForms/axis-support/product/Fraudanddispute.aspx and raise a dispute. Sorry for the trouble. Regards, Team Axis Bank.
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