Axis Bank — amount deducted for cancelled transaction

Address:

Hyderabad, Andhra Pradesh, 500072

Though the transaction got cancelled, an amount of rs. 435.30 got deducted from my account while paying the bill at more supermarket using my debit card. When i sent email to customer. [protected]@axis bank.com i got an email from [protected]@axisbank mail stating that this is not my registered email id. But in the internet banking profile i have changed to this email id long back and is reflecting the same now also.