[Resolved]  Axis Bank — Amount not credited in my account

Address:Nashik, Maharashtra, 422008

Respected sir,

i here to say that i pravin santosh dandgawal on 24th feb i transfer rs 1000 by imps to my axis account no [protected] amount credited it show but in my balance its show -193 rs or also in statement it not show balance of rs 1000 kindly i request you to do needful or credit amount to my bank account otherwise i take legal action on axis bank

thanks
pravin santosh dandgawal
a/c no [protected]
mob:- [protected]
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Apr 1, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Feb 25, 2017
Updated by pravin8787
Respected sir,

i here to say that i pravin santosh dandgawal on 24th feb i transfer rs 1000 by imps to my axis account no [protected] amount credited it show but in my balance its show -193 rs or also in statement it not show balance of rs 1000 kindly i request you to do needful or credit amount to my bank account otherwise i take legal action on axis bank

thanks
pravin santosh dandgawal
a/c no [protected]
mob:- [protected]
Verified Support
Mar 01, 2017
Axis Bank Customer Care's response
Hi Pravin,

Sorry for the trouble. Please write to us at http://bit.ly/2gulbtN from your registered email ID along with the transaction details for us to assist you.

Regards,
Axis Bank
Complaint comments 

Comments

The undersigned has taken loan from your esteemed bank, loan a/c no. is[protected], whose EMI is Rs 20015/-. The EMI is deducted from my bank a/c on 07.02.2017(Statement attached). But still mobile call and the following message is coming into my registered mobile no [protected] on 16.02.2017.
" Your payment against Axis Loan A/c has returned unpaid. Please arrange to make payment of Rs 20016/- with bouncing & LPC charges ".

Moreover after the lodging of the complain repeated phone calls are coming for the confirmation whether my EMI is deducted from account which seems to be ridiculous when the updation of my loan account should be done automatically through system as a message was also being sent into my mobile that the EMI amount is being credited in my loan account. Axis Bank should look for the system fault of not updating the EMI amount instead of chasing me for taking the confirmation which is very much amazing and at the same time harassing mentally .I did not receive any reply from your end against my mail to you on 17.02.2017.

You are therefore requested to kindly look into the matter urgently and confirm me immediately.

Waiting for your early reply.

Regards

K.Rakshit
Axis Bank Customer Care's response, Mar 3, 2017
Verified Support
Hi Rakshit,

It’s perfectly understandable that you’re very upset about what’s happened. Please share the reference number which you may have received from the last communication channel approached for us to look into it.

Regards,
Axis Bank

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