[Resolved]  Axis Bank — amount not refunding

Address:New Delhi, Delhi, 110059

I have closed my axis bank account and amount of 935 rs was refunded by mr. Voonik company who sells online cloths at www.mrvoonik.com

The amount was refunded but bank was closed. Since then i am chasing mr. Voonik from last few months to get my refund but they say amount is refunded to bank. I tried visiting axis bank home branch at uttam nagar, delhi three times but the lady says there they cant help and rudely not offering any assitance while mr. Voonik also sent me arn no. 74332747104710374537511

And asked to show this to branch, but when i visit axis bank branch the lady did not wish to see the email from mr. Voonik and said we cant see other people mail and arn no. Has nothing to do with axis bank.

I want my refund and i have all proof of mental harassness from both parties axis bank and mr. Voonik.

I am unable to reach axisbank as my account is closed and they only pick call after inputting customer id on phone. On branch the people are rude and unhelpful. Thats also the main reason i closed my account with axis bank but for now i want my refund.

I hope you will resolve this matter at earliest.

Thanks

Name pooja singh
Contact [protected]
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Sep 26, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2017
Axis Bank Customer Care's response
Hi Pooja,

Sorry for the trouble. Please share the details of your concerns on the e-mail ID provided at http://bit.ly/2odp3nV for us to assist you.

Regards,
Axis Bank
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