[Resolved]  Axis Bank — an unauthorised transaction on credit card ending 6964

Address:700115

Today (24/11/2018) morning i have got a message that "usd 12.99 was spent on your credit card xx6964 on 24-nov-18 at amazon prime."
But it is very much surprise to say that i have not at all involved on this transaction, moreover my credit card is lying with me so how can it happen to my credit card, this is completely fraudulent transaction, my credit card no.[protected], hence i request your goodself pls treat this matter most serious occurence and take immediate fruitful action so that i can get rid of this very problem, i very much anxiously awaiting for your necessary action on this serious issue.
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Dec 25, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2018
Axis Bank Customer Care's response
Hi, sorry for the inconvenience. Here is a link that will give you more information on this topic - https://bit.ly/2L2fC2d. Please note that we are closed today as it is the fourth Saturday of the month. Regards, Team Axis Bank
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