[Resolved] Axis Bank — annual fee charged rs 4308/ without any notification

Siddaraju NB

from Bengaluru, Karnataka

Address:

560048

I am using axis account since 2012 and clearly mentioned no charges, no annual fee in the beginning when i took this card but suddenly 2014 onward every year started debited annual fee of rs 885/ without any notification to me which is almost rs.4308/- over last 5 years and moreover i am salary employee and till today my salary is crediting to axis bank account only.

I request to refund the debited amount as annual charges. This is not fair to cheat the customer without any communication and notification.

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Aug 13, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2018

Axis Bank Customer Care's response Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.

Jul 10, 2018

Updated by Siddaraju NB my registered contact no. is [protected]