Axis Bank — application to open saving account

Address:

411013

We submitted our joint application to open new account (Saving). We submitted our application at axis bank branch named magarpatta city, pune branch on 16th october 2017. Our details are given below.

Name of first applicant - smt shobha udaychandra jain,
Name of second applicant - shree uday chandra jain,

Application number as per the sms - [protected],

Bank person of the branch came to our flat and helped us in submission of the application. We deposited rs 25, 000 in the branch in cash. We have given a cheque of rs 25, 000 also as we wanted to put more money in our account.

We are not able to get status of our application from the branch. We have not got status on our phone number also.

Please help us.
Please provide status of our application.
Can you please inform us why it take such a long time to open a saving account.
Please look into this problem and necessary action.