[Resolved]  Axis Bank — asap zero balance savings account

Address:700127

I applied online for an asap account vide a/c no.[protected] on last 28/4/2018. After that, i am confirmed about the account on your behalf by sms and emails. That email from you is asked me to go to the nearest branch for kyc updates and biometrics. When i went to my nearest branch and i found that my account was not opened. When i contact your customer care, they informed me that the said account will be open within next 24 hours and they asked me to visit my nearest branch after 24 hrs. Today, when i went to the branch of axis bank, i was informed that my account has not been opened yet. When i contact customer care, they say that it is not possible to open my account.
We cannot expect such kind of joke from a banker like you. I hope you will be able kind enough to take proper arrangements for opening my account.
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Jun 7, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 07, 2018
Axis Bank Customer Care's response
Hi, we request you to share with us on DM your contact number for us to get in touch with you. Regards Team Axis Bank
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