I was using Axis Bank credit card but had late payments and the amount was paid in full by November 2020 however they paid an extra amount towards my bill a credit of Rs 66 already paid extra but was marked as Settled towards my credit report and was not getting any loans sanctioned n the ones which r getting sanctioned were of much higher interest which I came to know by end of March 2022 was flagged the reason that I was marked settled towards my Axis credit card I wrote to their nodal and all teams a vague answer came back that need to pay Rs 3000 for cibil masking amount I told i don’t mind but they have not given any payment link or how to make the payment. Dumb people isn’t it ..
They have also given me an ultimatum pay by 30 April 2022 written back on 02 April 2022 but when I wrote them back thrice till date no answer from them. Are they operating diligently or ethically I have my doubts also have asked them to get back to me via call as I speak 5 languages if they don’t understand English happy to help.
Just tired of them and want to close the issue ASAP.
Regards
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