[Resolved]  Axis Bank — atm machine not working properly

Dear madam/sir,

There is a axis bank atm in naharpur rupa on nh-8 near easa elevators having id-13592 which is nor working properly from last 1 year. The major problem which we have to face are given:

1. Most of the time atm machine doesn't recognize his own bank card.

2. If by chance card read there is no screen for withdrawal options.

3. Most of time available denomination screen doesn't work.

4. Processing is very slow as compare to other atm's

5. There is no guard to whom we can complaint.

Many people got harassed because in other bank you can't withdraw more then 10000/- and there is limit for free transaction. You can check your cctv footage.

We hope you will take a serious view on it and take action under intimation.
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Jun 8, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 05, 2018
Axis Bank Customer Care's response
Hi, we wish to inform that we are working on your concern vide service request number 41196707. We will get back to you on the same in 48 hours. Regards Team Axis Bank.
Verified Support
May 08, 2018
Axis Bank Customer Care's response
Hi, we confirm the ATM at the mentioned location is operational. Please avail the ATM service and share the feedback with us, in case the issue still persist. Thanks for writing in! Regards, Team Axis Bank
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