[Resolved]  Axis Bank — atm money not drawn but amount deducted from account

Address:600116

On july 28th 2018 at 12:09 pm, i used my citi bank card to draw money (Rs.1800) at rajivgandhi nagar, alapakkam, chennai (Terminal id: decn176626), but due to some power issues the money didnt come, but was deducted form my bank account.
The cctv was functioning well but since there was a power cut the cameras also were not working.
Please sort out the power issues in future, in case this kind of issues happen.
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Sep 6, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2018
Axis Bank Customer Care's response
Hi, we are here to help ! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
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