[Resolved]  Axis Bank — ATM overdrawal of 10000 rupees

Address:Gurgaon, Haryana, 122050

Hello sir, this is to bring to your kind notice that on 7th feb 2017, i, gulab singh, went to the atm to draw ten thousand rupees from my axis bank account no. [protected] using atm card no. [protected] which is valid up to 2020. After the first operation, the amount got deducted from my account but in reality, the amount didn t come out. When i tried the second time, ten thousand came out. So, the money got deducted twice. The next day, i reported the matter to the concerned bank and they assured me that they will look into the case. The concerned bank forwarded the case to the concerned agencies but no action has been taken till date. Finally, i have decided to take this case to your level. I request you to kindly look into the matter and credit the overdrawn amount of rs 10, 000/- to my savings account at the earliest.

Its been more than four months but no action has been taken despite my repeated mails.
I want to see the cctv footage of the day. This bank is fraud
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Jul 24, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2017
Axis Bank Customer Care's response
Hi,

It’s perfectly understandable that you’re very upset about what’s happened. Please share the reference number which you may have received from the last communication channel approached for us to look into it.

Regards,
Axis Bank
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