[Resolved] Axis Bank — auto deduction of funds

sumit.15111

Address:

house no- 111,Narsi village sector- 32, Karnal, Haryana, 132001

Respected indian consumer form,

I want to complain against axis bank.

Last week i have activate my account which was dormant from last three years. And axis bank confirmed 10 times their will be no additional charges apart from your negative amount. Which was 978 some around. Now i'm received 2 message deduction for inr 3915 and inr 704.7. It's maintain as consolidated charges and gst on that.
I'm not getting why this amount deducted. When it was already confirmed me there will be no charges when you will reopen your account.

It's seriously very bad thing done by axis bank, and i want to fill complain against them.
Deduction of amount screen shot attached.

Account holder:- sumit choudhary
Account number:- [protected]

Thanks & regard,
Sumit choudhary
Mobile no[protected]

+1 photos

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Oct 22, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2019

Axis Bank Customer Care's response Hi, we are very transparent in terms of charges which are mentioned on our website under the most important terms and conditions of application form and statements. Request you to refer to the below link to get the details of charges applicable on your account: https://application.axisbank.com/FeesAndChargeMaster/FeesAndCharges.aspx. Regards, Team Axis Bank