[Resolved]  Axis Bank — Auto payment for merchant (Lazypay) was not success

Date of the transaction - October 6th
Transaction number - [protected]

I have set the auto payment for the loan with Lazypay merchant. And this was my second month of EMI. On October 6th the amount was deducted from my account but it was not processed successfully.
I got calls and messages from Lazypay that they are saying the EMI amount for October month is not been paid so asking me to pay the amount now.
To avoid the daily interest I have paid the merchant again. So I want you to revert my money back.
Was this information helpful?
No (0)
Yes (0)
Nov 28, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2022
Axis Bank Customer Care's response
Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
Complaint comments 

Comments

Hi, as requested here is my registered mobile number,
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12953
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information