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Axis Bank

Axis Bank — auto sweep for fastag

Address:Dakshina Kannada, Karnataka, 575001

Axis bank has debited 660 rupees as auto sweep for fastag on 10th of jan 2020 without informing us. This is wrong and with this they can debit amount how much and whenever they want without informing us. Please i request these guys to refund the amount back to my account and future to ask about any transaction via mail or messages. Disappointed with this.
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Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2020
Axis Bank Customer Care's response Hi, we request you to contact our FASTag helpline number at [protected] for further assistance in the referred matter. Regards, Team Axis Bank.
Jan 11, 2020
Updated by Atif.ahmed1911 I have received a email from [protected]@gmail.com, mobile no . [protected] regarding help with fastag issue which I have complained above. They said they will fix the issue regarding this and try to scam me based on this . Please please I request you to cath such goons who will be gullible based on complaint and try fraud us based on the complaint.

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Comments

axis debited 800 INR from my account n recharged my wallet without my knowledge and there is no option to turn off axis fastag auto sweep feature.
Reply
Axis Bank Customer Care's response, Jan 11, 2020
Verified Support
Hi, we wish to inform you that the amount has been debited for the auto sweep feature opted by you during the FASTag application. The debited amount has been credited to your linked FASTag wallet. Regards, Team Axis Bank

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