[Resolved] Axis Bank — auto sweeping money

Jigs20789

Address:

Ahmedabad, Ahmedabad, Gujarat, 380013

Axis bank has debited 600 rupees as auto sweep for fastag on 10th of jan 2020 without informing us. This is wrong and with this they can debit amount how much and whenever they want without informing us. Please i request to axis bank fastag department to refund the amount back to my account and future to ask about any transaction via mail or messages. Disappointed with this.

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Mar 1, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2020

Axis Bank Customer Care's response Hi, we wish to inform you that the amount has been debited for the auto sweep feature opted by you during the FASTag application. The debited amount has been credited to your linked FASTag wallet. Regards, Team Axis Bank