[Resolved] Axis Bank — auto yearly renewal for 2nd credit card

manish5181

from Delhi, Delhi

Address:

New Delhi, Delhi, 110043

Hi sir,

Since jan-2018, i am using credit card of axis bank having number xxxx4983,
I am regularly paying the credit card bills on timely basis against card number xxxx4983,

But in jan-2019 i received a sms for the renewal charges of 1500 rs, against 2nd credit card issued by axis bank which i never used and having card number xxxx1621, i checked through axis bank app and blocked the card xxxx1621,

Kindly help me to reimburse my 2nd card renewal charges and stop auto renewal. I don't need that card

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Feb 6, 2019

Complaint marked as Resolved

As per axis bank record, they issued two credit card and they charged for both, Now they denied to reimburse the amount, Hence i am taking fresh steps to surrender the cancel cards

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.