Axis Bank — Average Monthly Balance Charges

Account holder name: Tanish Khandelwal
Account no: [protected]
Account open year: 2022

With the recent changes as i had maintained average account balance from the opening year till now but in 21 November 2025 axis bank charged me september 2025 charges without prior information in email or any other form and no specific request mentioned in statement on how much balance to be maintained.
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Axis Bank customer support has been notified about the posted complaint.
Dec 08, 2025
Updated by Tanish19
with the above mentioned complaint the reversal of the Avg Balance charges is processed but only the principle Amount, As per the GST Act if any service are reversed then the GST applied on it should also be reversed and not only the principle amount. If you don't agree with that then i will sure take help with RBI Ombudsman, so kindly process the reversal with proper guidelines as per the applicable acts and rules applied to the Banking sector.
Dec 18, 2025
Updated by Tanish19
With the above complaint being resolved and i was aware that i should downgrade the minimum balance required for the account i had been approached to the nearest bank on 6th Dec 2025 and with some regular time required for the documentation it took around 5-6 working days for the base documents to get verified so in that mean time axis bank once again deducted minimum balance charge so i am thinking that if the process in WIP why to deduct the charges so request you to reverse the charges
 
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Third class review as no one is responding to the charges applied for the minimum balance charges even though my account was in process for downgrading and for the limits even no email was notifies to me suddenly they started charging me from September 2025 and i have opened account in 2022 so as far bank was sleeping to apply charges and now it started its game. with the reversal of 1 time charge even they didnt refund the applies GST and committed fraud with me so Worst experience ever as HDFC, TJSB banks are much better in availing facilities and for GST even this happened with me in HDFC bank but they reversed full amount and as per RBI guidelines if services are refunded then the applies GST should also be returned. So AXIS bank is fraud and looting the clients.

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