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Axis Bank Complaints & Reviews

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Updated: Sep 1, 2025
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Axis Bank reviews & complaints page 4

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K
Knanavati
from Rajkot, Gujarat
Feb 11, 2024
Mar 14, 2024
This thread was updated on Mar 14, 2024
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Credit card

Axis Bank is not helping me out to resolve my financial fraud issue with my Axis Bank credit card. I filed a case again bank in financial fraud. Here is the details of my grievance registration .

Dear Sir/Madam, Your grievance Ack. No : [protected] .
regards,
National Cyber Crime Reporting Portal

Even not solved by the financial fraud branch office too....
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shriomsharma
from Gurgaon, Haryana
Feb 11, 2024
Mar 14, 2024
This thread was updated on Mar 14, 2024
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Dear Sir/ Madam

Myself Shriom Sharma having an Axis Bank Flipkart credit card ending with xxxx 2007.

The following transactions are wrong because I have neither received any prior information about it nor any OTP to approve these transactions. I am liable to pay the amount/ transactions which i have approved by one time password.
As i have not approved the following transactions by one time password, these transactions are illegal so request you to intervene so that i can get my money back.

Transaction details are as follows: -

Rent Transaction Fee
Amount ₹202.83
Date25 Jan, 2024
Reference ID[protected]

Amount ₹35.61
Date25 Jan, 2024
Reference ID[protected]

Thanks

Shriom Sharma
[protected]
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2024
Axis Bank Customer Care's response
Hi, we have checked and wish to inform you that our Nodal team had responded on your concern. We request you to be guided by the same and write back on the same email address in case of any further assistance. Regards, Team Axis Bank.
Mar 14, 2024
Updated by shriomsharma
Axis bank is the worst bank in India You are doing fraud with customers by debiting hidden charges in my case I received OTP for a transaction of 20282.92 Rs but in statement you added some additional charges of Rs 202.83 + 35.61 GST (What we call hidden charges) and I don`t have any expectation from a fraud bank so I will avoid Axis bank services wherever possible.
Axis bank is the worst bank in India You are doing fraud with customers by debiting hidden charges in my case I received OTP for a transaction of 20282.92 Rs but in statement you added some additional charges of Rs 202.83 + 35.61 GST (What we call hidden charges) and I don`t have any expectation from a fraud bank so I will avoid Axis bank services wherever possible.
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    Nitinsharmaaaaaaaa
    Feb 8, 2024
    Mar 14, 2024
    This thread was updated on Mar 14, 2024
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    Credit card third party abusing

    Got a call from +[protected] regarding my cc overdue i had informed bank that i need more time as i am going thru bad times. In return they hire such third party collectors who call and abuse straight away I understand my have not made the paid and bank has complete right to chase me for over due amount however that should be done professionally not this third party agents calling and abusing. I need the bank to look into this my cc last...
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    rajendrasunku
    from Vizianagaram, Andhra Pradesh
    Feb 7, 2024
    Mar 14, 2024
    This thread was updated on Mar 14, 2024
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    Over limit charges borne on me without any consent

    Address: AXIS BANK LIMITED, AXIS HOUSE, C-2, WADIA INTERNATIONAL CENTRE, PANDURANG BUDHKAR MARG, WORLI, MUMBAI - 400025.

    On 4th Feb 2024. I had tried to make a transaction of rs.900.00, it was declined thrice and i opened the axis bank mobile app for checking limit and unbilled transactions but in the unbilled transactions i had seen an OVER LIMIT CHARGE fee plus GST, before this transaction i had made a transaction on 1st February 2024 night of rs.918.5 and i received spent transaction message on 2nd February morning. In the message from axis bank stating...
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    Himani1060
    Feb 5, 2024
    Mar 14, 2024
    This thread was updated on Mar 14, 2024
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    From last 6 months 3 brn transcation - debited from my account. The merchant has started this 3 transactions without any prior confirmation from us I really wish i could save my money
    Apr 15, 2024
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 14, 2024
    Axis Bank Customer Care's response
    Hi, please share with us your registered contact number and we will get back at the earliest. Regards, Team Axis Bank
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      vinay@789$
      Jan 18, 2024
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      Address: Muralinagar, Visakhapatnam

      Hi Sir,

      My name is Chavvakula Vinay and i had ordered an iphone of Rs. 49, 999 in Amazon on 13/01/2024 and cancelled the product due to personal reasons on 13/01/2024.
      And refund was initiated by amazon on same day i.e., 13/01/2024 and initiated the refund to my card but still i didnt get the money. Amazon said it will take 5days to credit the amount but it was still not credited. Today i.e, on 18/01/2024 when i checked the amazon account they provided me the RRN(Refund Reference Number) - 74766514014401558892348 to check with bank but they are not able to provide any status. My card number is [protected]

      Please kindly respond to this complaint it's very urgent

      Thank you sir
      Axis Bank customer support has been notified about the posted complaint.
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        B
        Bhupati Raju
        Jan 8, 2024
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        Debit
        INR 4.72
        A/c no. XX1471
        [protected]:09:36 IST
        PTL/SCG.VISA.POS/05.01.24/

        1.) The Axis bank is deducting money from my axis bank account i have seen some complaints regarding the same issue where Axis bank is also aware i don’t want any deductions from my account without mentioning anything.
        2.) I would like to know what action did the bank took for the previous complaints
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          Avijit Ghosh#1
          from Bankura, West Bengal
          Jan 5, 2024
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          Address: Bhuteswar,Sanbandha, Bankura

          Dear Sir/Ma'am
          I inform that the unknown transaction amount in my savings account is 5351.85, what is this amount transacted. It has been debited by rozorpay at date 05.01.2024
          Please solve my problem as soon as possible.
          Axis Bank customer support has been notified about the posted complaint.
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            Mannvaani
            from Haldwani, Uttarakhand
            Jan 2, 2024
            Jan 21, 2024
            This thread was updated on Jan 21, 2024
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            Address: Kusumkhera Haldwani

            Hello,

            I Manish negi have a savings account with Axis Bank. I had an ongoing personal loan with Axis Bank. On the 5th of each month, ecs are debited from the Axis account using EMI. Then I also got a message from the bank that my EMI rebounded. And they charged me a check bouncing penalty at rs 400/-. When a bank representative was asked, they replied that the ECS mandate was put up for clearing early in the morning this time, so it was rejected as I didn't have enough at the time, and on the second clearing it was credited to my credit account. Every time they issue the ECS mandate in the evening, this time they send the ECS clearing in the early morning. Since I have a savings account with Axis Bank, I usually deposit money the day before or the same day to avoid uncertain deductions from the minimum balance due. since I don't want my emi to jump.
            You received the payment there on the same day. but i have to bear the bounce fees and from 2 months i am facing this because of the bank and even it will bounce in my cibil score check which is actually not the case. My maturity has never been pending in my financial history, but it won't be the same now. I would have willingly paid the fees and accepted my Cibil refund and today on 1st January you guys have debited 295 for the si loan repayment. I am so frustrated that i will lend son loan from other bank and repay the frauds like Axis there is no value for the customer and in this bank all they want is To deduct money that’s it
            following is my loan account number 51034
            Jan 2, 2024
            Complaint marked as Resolved 
            There is no steps taken by the Bank and still they are marking it as resolved.
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 21, 2024
            Axis Bank Customer Care's response
            Hi, we understand the inconvenience you may have faced. Please provide us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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              suresh kumar vasala
              from Hyderabad, Telangana
              Dec 29, 2023
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              Axis Bank Charged (SI fail chrg loan repayment+GST/9852477) even emi was deducted on same day

              Address: hyderabad

              I taken personal loan from axis bank, my automatic deduct date was 10th of every month. this month i charged 293.99 for Si fail Chrg loan repayment
              but amount deducted in time only. no delay in the payment of November month, but they taken amount from my account....
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              prashant665
              Dec 23, 2023
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              Hi,

              I am writing this to inform you that a payment of Rs. 959.66 has been done to dreamplug without my consent. i don't remeber initiating any such transaction. I request you to kindly check in your records and return my money. Kindly inform why the payment was made, if not I am going to inform Bangalore police IT department about this.
              Axis Bank customer support has been notified about the posted complaint.
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                S
                Shoaib husain
                Dec 19, 2023
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                Address: Nagda dist dhar

                Sir me pehle complaint or mail kr Chuka hu apke axis Bank ke account person ne mere sath fraud Kiya mene mail bhi Kiya tha lekin koi response nhi aaya vo bol rhe apki bank ne humko contact nhi kiya aap help kijiye please mene Aaj bhi call Kiya tha
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                  T
                  tariq110
                  from Lucknow, Uttar Pradesh
                  Dec 13, 2023
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                  I am writing to bring to your attention an issue concerning my account with Axis Bank on 22.10.2023, an amount of Rs. 11146.96 was deducted from my account under the category of Cash transaction charges.
                  I have made numerous attempts, both in writing and verbally, to communicate with the bank, requesting a refund of the deducted amount. However, to my disappointment, no action has been taken thus far.
                  I kindly urge you to investigate this matter promptly and take the necessary steps to refund the deducted amount to my account.
                  Axis Bank customer support has been notified about the posted complaint.
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                    1
                    12satyam12
                    Dec 11, 2023
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                    I received a call from one of the executive ([protected]), he started abusing and when I blocked his number, another guy ([protected]) started calling me and threatening me. Please look into this.
                    Axis Bank customer support has been notified about the posted complaint.
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                      Jenil Kikani
                      from Thane, Maharashtra
                      Dec 8, 2023
                      Jan 23, 2024
                      This thread was updated on Jan 23, 2024
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                      Resolved

                      I did a UPI transaction on 14th Aug 23 from my UPI ID

                      Payer UPI ID : [protected]@axisb
                      Payer Mobile nos : [protected]
                      Payer Account Number & IFSC : [protected] & HDFC0000542

                      Payer Bank : HDFC Bank

                      Amount : 80763.00

                      Amount got debited from my account but instead of crediting the same into account number :[protected]

                      Payee UPI ID : [protected]@okbizaxis

                      the money got credited in wrong account as below :

                      Payee Account Number & IFSC : [protected] & UTIB0000000

                      I did similar transaction on 9-Aug-23 which was success. But how come
                      now the account number got changed all of sudden. I am waiting long to get this amount reversed in my account back.

                      Please help this solve immediately as Payee is asking same amount from me again and i have to go thru this truama again.
                      +1 photos
                      Feb 23, 2024
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 23, 2024
                      Axis Bank Customer Care's response
                      Hi, we request you to liaise up with the remitting bank from where the money has been debited for further assistance in the referred matter. Regards, Team Axis Bank
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                        ashishv1230
                        from Lucknow, Uttar Pradesh
                        Nov 30, 2023
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                        Address: Axis bank credit card department

                        I have axis bank credit card of last digit4645. I missed payment of 126 rupees on my credit card in which axis bank charges me 590 for late fees again 690 debot interest again 590 overlimit on 2 november 2023. After that on 13 november again 590 for overlimit charges. I complain to customer care but they told me they can't reveres my charges. I useing my credit card from 11 month till now and never ask for reversal but this time for only 126 rupees they charges me 2000+ apprx rupees in my credit card. There sernior team is not contact me. They told me if i pay full amount of my card then reverse the whole charges. Now i pay full amount of my credit card limit but now they told no reversal offer on my credit card. Kindly reveres my charges.
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                          Sethi purna
                          from Chennai, Tamil Nadu
                          Nov 29, 2023
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                          Address: Chennai

                          Dear team
                          Wrong credit transfer requesting you to get back money to my source account
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                            whateveverr
                            from Mumbai, Maharashtra
                            Nov 22, 2023
                            Nov 23, 2023
                            This thread was updated on Nov 23, 2023
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                            Address: Mumbai

                            Huge charges levied on non activated credit card.
                            Axis Bank customer support has been notified about the posted complaint.
                            The card behaves like an add on and there is no extra credit limit. The bank claims it is not an add on card. Strange. Even though it is not activated, they keep sending bills, but won't communicate or try to resolve in their chat app, or through emails. I am considering filing a criminal suit against the Bank. As per the RBI rules, if the credit card is not activated within 37 days, no charges can be levied and the card automatically gets closed. The reminders keep coming through another scammer co. "clear my dues"
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                              V
                              Vinaykumar420
                              Nov 17, 2023
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                              Credit card bill payment pay but not
                              amount reflected in credit card on due date
                              Axis bank Credit card apply penalty more than 2700 rupees please weaver penalty
                              Credit card last four digits 0002
                              1. Payment Rs 11000 date 31/10/2023 payment reflected in credit card 1/11/2023
                              2. Payment RS 11000 date 2/11/2023
                              Payment not reflected
                              3. Payment RS 23058 date 4/11/2023
                              Payment received 5/11/2023 but reflected in credit card 6/11/2023
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                                manojmkl791
                                from Trivandrum, Kerala
                                Nov 7, 2023
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                                Address: Manoj Bhavan Kuruvinkugal Machel po

                                This account I am not use attached screenshot my credit card last for digit 2227
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