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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 4

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B
Beant@
Mar 21, 2024
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Wrong Credit Card reported in CIBIL FORUM

Sorry to write an email but I am not satisfied with the services provided by the bank, I am customer of your bank since long and I am astonished to see wrong report shared by your reputed bank to CIBIL Forum, which is really affecting my Credit score negatively and I was not even aware about the same. I am using your Bank credit Card since long with last digits 3109, one day two years back I have received another card of Axis bank with same...
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Sreegurudatta
from Hyderabad, Andhra Pradesh
Mar 16, 2024
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I made a payment to my idfc bank account to marchent account but itsnot deposit to money
And my bank confirmation details provided below account details for where it's deposited my amount
Beneficiary Name: BRIGHT ASSOCIATES
Beneficiary Account No: [protected]
Beneficiary IFSC: UTIB0000000

Could to please refund me my amount to my idfc bank please I will attach payment screeshort
Axis Bank customer support has been notified about the posted complaint.
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    Sreegurudatta
    from Hyderabad, Andhra Pradesh
    Mar 16, 2024
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    Dear Sir/Madam,
    I am have made a marchent payment vaia googlepay from my idfc first bank account but money is not deposited into my beneficiary account
    Ingot the details from my bank and the amount was deposited in to some.axi bank account as my beneficiary UPi is axis bank
    Beneficiary Name: BRIGHT ASSOCIATES
    Beneficiary Account No: [protected]
    Beneficiary IFSC: UTIB0000000

    Could you please hlep.me.in getting the refund to my idfc first bank account as reverse the entry please
    Please find the attachment for your reference
    Thank you
    Sujani maddula
    [protected]
    Axis Bank customer support has been notified about the posted complaint.
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      A
      anib123
      Mar 16, 2024
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      I made a international transaction in USD on 29th of FEB, And was charged 2000+ Foreign transaction fees + GST, But the transaction was reversed in USD for the same amount, but axis won't refund me the foreign transaction.

      Reference no:[protected]
      Axis Bank customer support has been notified about the posted complaint.
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        S
        SUBRAMANIAN Jothikumar
        Mar 14, 2024
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        I have been using axis Bank credit card for more than 6 years...

        First I got my vistara credit card 8276...then couple of years back there was pre approved offer showing for 2 nd card... I contacted credit card team regarding how will be the limit and they said limit might or might not be merged and they informed me to use the card once I receive to know exact limit status...

        Then I got the Flipkart card ending with 8684... I was able to use this card limit without any issues... So I had 2 credit card with 2 different limit...

        Then after some time u called me that I have another approved card and again u said not sure about limit...then I got the 3 Rd card 5120 and I have been able to use that card limit also ..

        SO I HAVE BEEN USING 3 CREDITS WITH SEPARATE 3 LIMITS...

        I have been paying card dues without delay and paid all amoun nd using it again

        But all of a sudden when I check now limit shows -2, 30, 437 in all 3 cards.

        How will I repay now...what type of banking service r they providing...they r giving me card and allowing me to use and after using they r merging the limit...

        Any one please help me with this
        Axis Bank customer support has been notified about the posted complaint.
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          Parivel G
          Mar 11, 2024
          Mar 14, 2024
          This thread was updated on Mar 14, 2024
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          Resolved

          Deducting money in the name of BRN card payment

          Hi, Axis bank deducted the money of Rs.2384 for BRN card payment.Credit card bills was paid on the cycle.Made only 3 transactions within Rs.5000 of total but deduced the amount around 50% of the credit card billed amount as BRN payment. Please refund the deducted amount of BRN payment amount. Thanks....
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          Ranjeet chaudhari
          from Muzaffarpur, Bihar
          Mar 11, 2024
          Mar 16, 2024
          This thread was updated on Mar 16, 2024
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          Address: Kanahuli bela mithanpur muzaffarpur bihar 842002

          नमसकार सर
          मै रंजीत चौधरी क्रडिट काड न०-4929 से 1/03/2024 को 25000 का भुगतान गलती से दुसरे के upi id [protected]@apl मे चला गया है आप अनुरोध है कि रिफंड करबाने मे सहयोग करे भेजना था ईस upi id [protected]@ybl पर
          आपका विशवासी
          रंजीत चौधरी
          मो०[protected]
          Axis Bank customer support has been notified about the posted complaint.
          Mar 12, 2024
          Updated by Ranjeet chaudhari
          रिफंड करने कितने समय लगते हैं
          Verified Support
          Mar 14, 2024
          Axis Bank Customer Care's response
          Hi, please share with us your registered contact number and we will get back at the earliest. Regards, Team Axis Bank
          Mar 16, 2024
          Updated by Ranjeet chaudhari
          [protected]
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            K
            kirti1967
            Mar 2, 2024
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            Dear Sir/Madam,

            I booked a flat at Kanhe Atulya, Jambhul on, Tal. Haveli on 14th December, 2020. While booking flat at Kanhe Phata, Mr. Pratik, Mr. Tushar Kudchikar and some Mr.. Faraz Khan were representing the Axis bank for home loan at the site. I told them that I am booking the flat No. 108 in Building No. 1 but it is not presently constructed. They told me that the amount of loan will be disburssed after phasewise construction. My customer ID is[protected] and my email id is [protected]@gmail.com or [protected]@gmail.com. The status of the building is not worthy to pay at least 20% of the amount but the bank has already disbursed an amount of Rs. 11, 33, 198 (Rs. Eleven lacs thirty-three thousand one hundred nighty eight) to the builder. While I approached your Axis Bank Pimpri office, they told me that bank disbursed the amount on the ground of their technical team report but which report they do not show me. I think there is big mishap happed because I fully knowing that the technical report is not satisfactory to disbuse the amount. There is no construction on the date of disbusement nor today. Then on which ground the amount of disbusement is made. I am already paid the EMI till date but now it is possible for me to continue the emi of Rs. 23068. I was also told that till possession I have to pay the interest only. Now, my request is on which ground such a big amount of disbusement is made while there is no construction. And please stop my EMI further until you enquire the whole event. Because there is a huge difference of amount disburssed and amount to be disburssed according to construction.
            Your immediate action in this regard is requested as I think the technical report submitted is made through some type of mal practices.
            Please let me know immediately and stop my EMI further till completion of said project and if possible please return the amount paid till date as I have patient who is suffering from cancer and I need money every week for his chemotherapy or otherwise he will die.

            Thanks and regards,

            MRS. MAMTA KIRTIKUMAR THAKKAR
            AND
            MR. KIRTIKUMAR N THAKKAR
            Axis Bank customer support has been notified about the posted complaint.
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              T
              Tejal25
              from Kalyan, Maharashtra
              Feb 27, 2024
              Mar 14, 2024
              This thread was updated on Mar 14, 2024
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              Resolved

              Unable to close my Account

              Address: Axis bank, opposite to agarwal college Kalyan west, 421301

              I had opened my account in axis bank in September start, their employee forcefully convinced us to open the account, now I am not able to maintain the account so I went to bank 2 times trying to close it as I've been getting charged 700 rs per month and I'm not able to afford it, they deny and say they are unable to close it as it's some liberty account, I told them to close it and take extra charges if they want but they are denying it and...
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              AmanKumar90500
              from Jind, Haryana
              Feb 26, 2024
              Mar 14, 2024
              This thread was updated on Mar 14, 2024
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              Resolved

              Address: Axis Bank Mumbai

              Please Refund my all money debited from account 18 thousand and previous month all salary debit from account. Please solve my problem .
              Apr 17, 2024
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 14, 2024
              Axis Bank Customer Care's response
              Hi, please share with us your registered contact number and we will get back at the earliest. Regards, Team Axis Bank
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                rakesh agrawal96
                Feb 24, 2024
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                Address: C/o Hanuman Sahu, Tailiyo Ka mohalla, Behind- HDFC bank, Dudu

                Dear Sir/Madam,
                I have a credit card from Axis bank and the last month bill I have paid 60000/- out of 61, 319 of total bill amount but yet in this bill it was charged 3095+GST as interest in current statement. I asked to customer care regarding this then told me that if customer have not paid full amount then it will be charges interest on full bill amount as per bank's poliy. I asked him to charged interest on remaining amount of 1319 but they refused and ignore as per saying that is bank policy. I need to paid 3500 interested on only 1300 Rs. apart this other bank have no any condition in outstanding amount.
                So I request you to intervence into this matter to reverse the charges which is so much.
                Axis Bank customer support has been notified about the posted complaint.
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                  vindu prakash singh
                  Feb 22, 2024
                  Feb 22, 2024
                  This thread was updated on Feb 22, 2024
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                  I need to speak to customer care but your IVR is so frustrating that it doesn't give pertinent options and the query can't be resolved. Unable to call you from registered number and other numbers get lost in your IVR options.
                  please call back if possible on [protected]/ [protected]
                  dr V P singh
                  Axis Bank customer support has been notified about the posted complaint.
                  Feb 22, 2024
                  Updated by vindu prakash singh
                  payment of credit card is pending as problem is not being resolved
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                    P
                    prashant11097
                    Feb 13, 2024
                    Mar 14, 2024
                    This thread was updated on Mar 14, 2024
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                    Resolved

                    I was not using my registered email id in axis bank for a while, I use axis mobile app instead, now when I login my email I saw every month credit card statement in my email id, name is mine but address mentioned is not mine, I called axis Bank but they are saying no credit card is registered in my account, so I think this is some kind of fraud, my email id is being used
                    Apr 17, 2024
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 14, 2024
                    Axis Bank Customer Care's response
                    Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Regards, Team Axis Bank.
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                      Yogesh Gopinath Karle
                      Feb 13, 2024
                      Mar 14, 2024
                      This thread was updated on Mar 14, 2024
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                      Resolved

                      Address: Sangamner Dis Ahamadnagar Tal sangamner pin code 422605

                      I am not using my account instead that bank charge mi and my account now in nigative balance
                      Apr 17, 2024
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 14, 2024
                      Axis Bank Customer Care's response
                      Hi, please share with us your registered contact number and we will get back at the earliest. Regards, Team Axis Bank
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                        R
                        raj161981
                        from Kannur, Kerala
                        Feb 12, 2024
                        Mar 14, 2024
                        This thread was updated on Mar 14, 2024
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                        Resolved

                        Dear sir,
                        My name RAJESH KUMAR, This is to inform again & again harassment to my family members from axis bank, as previously several times complaint in this regard, not getting solution, again they are torturing my family members, & again they are calling local wardmembers, neighbours & telling unwanted words, i had told previously i will clear need time but they are using rough words to my wife & aged mother, last year i had complaint consumer complaint.in team, but again & again they are torturing in illegal way, now from 15days my family getting torchure i m not in india, i had told i need time but every time they are insulting in my society by calling wardmembers, asha workers, neighbours.Also they are not maintaining the guidelines not saying name, while picking phone from my family members using harsh words so i need solution from your end. below are numbers receiving & torchuring
                        [protected]
                        [protected]
                        [protected]
                        [protected]
                        Apr 16, 2024
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 14, 2024
                        Axis Bank Customer Care's response
                        Hi, please share with us your registered contact number and we will get back at the earliest. Regards, Team Axis Bank.
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                          Knanavati
                          from Rajkot, Gujarat
                          Feb 11, 2024
                          Mar 14, 2024
                          This thread was updated on Mar 14, 2024
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                          Resolved

                          Credit card

                          Axis Bank is not helping me out to resolve my financial fraud issue with my Axis Bank credit card. I filed a case again bank in financial fraud. Here is the details of my grievance registration .

                          Dear Sir/Madam, Your grievance Ack. No : [protected] .
                          regards,
                          National Cyber Crime Reporting Portal

                          Even not solved by the financial fraud branch office too....
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                          shriomsharma
                          from Gurgaon, Haryana
                          Feb 11, 2024
                          Mar 14, 2024
                          This thread was updated on Mar 14, 2024
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                          Dear Sir/ Madam

                          Myself Shriom Sharma having an Axis Bank Flipkart credit card ending with xxxx 2007.

                          The following transactions are wrong because I have neither received any prior information about it nor any OTP to approve these transactions. I am liable to pay the amount/ transactions which i have approved by one time password.
                          As i have not approved the following transactions by one time password, these transactions are illegal so request you to intervene so that i can get my money back.

                          Transaction details are as follows: -

                          Rent Transaction Fee
                          Amount ₹202.83
                          Date25 Jan, 2024
                          Reference ID[protected]

                          Amount ₹35.61
                          Date25 Jan, 2024
                          Reference ID[protected]

                          Thanks

                          Shriom Sharma
                          [protected]
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 14, 2024
                          Axis Bank Customer Care's response
                          Hi, we have checked and wish to inform you that our Nodal team had responded on your concern. We request you to be guided by the same and write back on the same email address in case of any further assistance. Regards, Team Axis Bank.
                          Mar 14, 2024
                          Updated by shriomsharma
                          Axis bank is the worst bank in India You are doing fraud with customers by debiting hidden charges in my case I received OTP for a transaction of 20282.92 Rs but in statement you added some additional charges of Rs 202.83 + 35.61 GST (What we call hidden charges) and I don`t have any expectation from a fraud bank so I will avoid Axis bank services wherever possible.
                          Axis bank is the worst bank in India You are doing fraud with customers by debiting hidden charges in my case I received OTP for a transaction of 20282.92 Rs but in statement you added some additional charges of Rs 202.83 + 35.61 GST (What we call hidden charges) and I don`t have any expectation from a fraud bank so I will avoid Axis bank services wherever possible.
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                            N
                            Nitinsharmaaaaaaaa
                            Feb 8, 2024
                            Mar 14, 2024
                            This thread was updated on Mar 14, 2024
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                            Resolved

                            Credit card third party abusing

                            Got a call from +[protected] regarding my cc overdue i had informed bank that i need more time as i am going thru bad times. In return they hire such third party collectors who call and abuse straight away I understand my have not made the paid and bank has complete right to chase me for over due amount however that should be done professionally not this third party agents calling and abusing. I need the bank to look into this my cc last...
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                            rajendrasunku
                            from Vizianagaram, Andhra Pradesh
                            Feb 7, 2024
                            Mar 14, 2024
                            This thread was updated on Mar 14, 2024
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                            Over limit charges borne on me without any consent

                            Address: AXIS BANK LIMITED, AXIS HOUSE, C-2, WADIA INTERNATIONAL CENTRE, PANDURANG BUDHKAR MARG, WORLI, MUMBAI - 400025.

                            On 4th Feb 2024. I had tried to make a transaction of rs.900.00, it was declined thrice and i opened the axis bank mobile app for checking limit and unbilled transactions but in the unbilled transactions i had seen an OVER LIMIT CHARGE fee plus GST, before this transaction i had made a transaction on 1st February 2024 night of rs.918.5 and i received spent transaction message on 2nd February morning. In the message from axis bank stating...
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                            Himani1060
                            Feb 5, 2024
                            Mar 14, 2024
                            This thread was updated on Mar 14, 2024
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                            Resolved

                            From last 6 months 3 brn transcation - debited from my account. The merchant has started this 3 transactions without any prior confirmation from us I really wish i could save my money
                            Apr 15, 2024
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 14, 2024
                            Axis Bank Customer Care's response
                            Hi, please share with us your registered contact number and we will get back at the earliest. Regards, Team Axis Bank
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