[Resolved]  Axis Bank — axis asap account created. vcc activated but account not activated

Hello dear axis team,
I created axis asap account on 13 july 2019.
There i got vcc which wasnt working properly even after deposit amount. Then i go to branch and they said came after 2 days they also mentioned that account isnt activated. I call to care again they saying to recreate account it will be okay. I recreated and re deposit amount but still same issue. Vcc isnt working either and bank also not activated.
Branch is far from my home. Its hard to go again and again.

I expected that my account might active within today. So i call to care again they saying kyc required and i told bank about kyc. They saying they can do that after account got active.

So please either active my account or give a callback to me

My customers id[protected]
My phone number [protected]
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Aug 16, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2019
Axis Bank Customer Care's response
Hi, we tried reaching you today, however, were unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.
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Sir we use axis credit card 5 years and more time complaint that online top not receiving but no work procress

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