Axis Bank — axis bank account balance not updated

Hi, i am using axis bank salary account and credit card. I have used my credit card 2 years before. Am unfortunately unable to pay the credit card payment for 4 months. They debited my cc payment in my account balance above 80k. Then i have paid every monthly it updated in my account balance. Last 1 year to till now i was paid my cc bill. But not updating balance amount in my account.. It always showing same negative balance. What is the problem.
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Axis Bank customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2020
Axis Bank Customer Care's response
Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Mar 19, 2020
Updated by Vivek8688
[protected]
Apr 19, 2020
Updated by Vivek8688
Hi gud mrng.. I have paid all of my credit card bills. But still not updated in my account balance. Please do the needful.
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