[Resolved]  Axis Bank — axis bank account with negative balance 7000

Address:Pune, Maharashtra, 411057

Have salary account in axis bank in 2015 when i was in wurth company after coming out of company i never used that account and i am went out of state for working. I called customer care to close account. But they told need to come to own branch. I received every time message as your account balance is zero and now also came like that. Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance. They are told that is our business policy. My friend told that as per rbi no negative balance in savings account. I went another time for showing and closing that account but they told why we need to follow those rules. And we didn't received any instructions like that from our bank so you need to clear negative balance to close it.
This type of cheating customers and rbi done by axis bank please take action against these type of cheating banks
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Apr 3, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Mar 02, 2020
Axis Bank Customer Care's response
Hi, we request you to share your contact number for further assistance. Regards, Team Axis Bank
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I visited the Axis Bank, teynampet branch, Chennai on 17 th feb 2020.

I asked the procedure to stop the ecs payment and they asked me to write a letter in person to the manager and submit it in the branch.

I did as they said but it's already been a week and issue is not fixed. I was even debited from my account.

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