[Resolved] Axis Bank — Axis Bank asking for money to issue me the card which they blocked due to their mistake | |||||
There was fraud on my USD travel card of around 200$ due to data leak from the bank side.When I called th3 customer care to block my USD card they blocked my INR card due to which I am not able to withdraw any money from my account.I also visted axis branch and gave written complain to get my stolen amount back and get my indian card activated. But no action. Has been taken yet. Axis Bank is asking me ₹500 to issue me another debit card which I don't agree to pay as they blocked my indian card by mistake. My issue is to get my lost amount back and also get the card back Was this information helpful? | |||||
Dec 12, 2016 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Nov 09, 2016 Axis Bank Customer Care's response Hi Pranjal, Sorry for the inconvenience caused. Please share the reference number you may have received from the last channel approached for us to look into it. Regards, Axis Bank | |||||
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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It’s perfectly understandable that you’re very upset about what’s happened. Please share the reference number which you may have received from the last communication channel approached for us to look into it.
Regards,
Axis Bank