[Resolved]  Axis Bank — Axis Bank cancellation of credit card No [protected]

Address:362265

I am totally dissatisfied with AXIS Bank with regards to the service and the compliance that bank needs

to follow while imparting information to the customer.

MY ZONE VISA PLATINUM card of Axis bank([protected]) was offered stating as life time free card

But annual fee of Rs.944 is billed and statements have been send across for the last six months
with the Service charges billed. There has been no response from the customer care division when
called for the same...or contacting the nearest branch in person for clarification..and i m not pay any charges

So expecting for the reversal of the charges and as well as the annual fee billed with the card
cancelled.
Was this information helpful?
No (0)
Yes (0)
Feb 3, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2017
Axis Bank Customer Care's response
Hi Salim,

We have responded to your concerns via interaction ID:[protected] dated December 29, 2016. Please revert on the same mail in case of further assistance. Sorry for the trouble.

Regards,
Axis Bank
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12953
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information