[Resolved] Axis Bank — axis bank charging me for asap account maintenance and no option for closing it digitally

[Resolved] Axis Bank — axis bank charging me for asap account maintenance and no option for closing it digitally

D Devang Muchhal

I have opened axis asap account online one year ago and they said without submitting kyc they will close it after one year, but one year passed and they are charging me some sms charges and maintain charges extra.. Also i opened a digital account without visiting branch and now they are not giving digital account closing option. If the bank open account digitally then why there is no option for closing it digitally? Even after visiting branch their staff don't give any good response on asap account because it is digitaal account Was this information helpful? No (0) Yes (0)
Jan 20, 2020 Complaint marked as Resolved Nothing.. they have not resolved it. Even they have not called me on my number Axis Bank customer support has been notified about the posted complaint. Verified Support Jan 14, 2020 Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank. Jan 15, 2020 Updated by Devang Muchhal [protected] call me this is my register mobile number
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