Axis Bank — axis bank consolidated charges

Hello,

I have saving account in axis bank & when i checked my balance they have deducted rupees 4345 plus gst from my account written as consolidated charges. Previously also they have deducted 700 in oct month and 2200 in nov month. I want my money back, these banks are deducting innocent people’s money from their accounts without telling peoples.

During account opening they don’t tell us about any kind of charges and when you do transaction or online payment, they will deduct your money on the name of consolidated charges. Even when u request them through mail they will give you worst customer service. I really feel that it’s better to open account in govt bank, don’t open account in private bank like axis bank.
It’s a worst bank seriously,

And every time i am charged with consolidate charges, and today again my account is debited with 4345 plus 700 gst. I am already jobless and heart patient my heart is working only 20% if anything happens to me i vl file fir against axis bank m ready to submit all my reports.5000 is not less amount for people like us
I want my money back, i will not wait for 24 hours or 48 hours.

Return it back instantly
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Axis Bank customer support has been notified about the posted complaint.
Dec 14, 2019
Updated by neelam Vijiria
They have already deducted 600 on 12th Oct and 1pth Nov 2200 now they are saying that 5000 charges are from Oct to dec .Then about 600 and 2200 ?? ### people are sitting over there and not ready to answer the calls properly .worst bank .very much unsatisfied with this
Verified Support
Dec 16, 2019
Axis Bank Customer Care's response
Hi, we wish to inform you that Consolidated charges are levied by the Bank depending on the type of Savings Account you hold with the Bank or on account of any additional service /product you have opted from the Bank . Request you to please visit the below link to get the details. https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Regards Team Axis Bank
Dec 16, 2019
Updated by neelam Vijiria
M very much unsatisfied with this answer can u pls tell me which bank charge 8000 rs its not a less amount. U ppl are giving useless answer on phone also .such a worst bank it is.its my mistake that i open account In axis bank
Dec 17, 2019
Updated by neelam Vijiria
Again they deducted 1361 axis bank just tell me how much charges u are going to apply such a useless bank . It's our mistake that we are trusting u ppl by keeping money in axis bank most unsafe bank it is. Instead of solving problem they are harrasing and deducting more charges.
Verified Support
Dec 17, 2019
Axis Bank Customer Care's response
Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Dec 28, 2019
Updated by neelam Vijiria
Still my case is not resolved . When vl ur executive contact me or ur just saying to stop this matter here
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