[Resolved]  Axis Bank — axis bank credit card 3rd party calls

Axis credit card no.
[protected]

Received call from [protected] regarding axis bank credit card payments.
They informed they are calling on behalf of axis bank, i asked for proof or their company name, they are not ready to give the information.
Axis bank credit card department is sharing my personal details, like card numbers and other details to some 3rd party vendors.
Axis bank could have got the permission from customer when opening account,

My complaint is that,
But atleast 3rd party caller must prove that they are calling onbehalf.
We as customer cannot believe 3rd party vendors. They can sell my info like name & number to other companies.
Please look into this issue as all customers face this

Regards,
Prabhu alagan v
[protected]
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Mar 18, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2020
Axis Bank Customer Care's response
Hi, we have tried reaching you on multiple occasions however the number was not reachable. Request you to dm us the alternate number and preferred time time to contact. Regards, Team Axis Bank.
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