[Resolved] Axis Bank — axis bank credit card did not receive the card but generated bill!!!

Bharath301288

from Chennai, Tamil Nadu

Address:

Urrappakkam, Chennai, Tamil Nadu, 603210

Hi,
My name is k. Bharath. I have applied for an axis bank credit card a few months back. I did receive timely sms messages giving the application number, that the card had been approved and will be delivered to me in a few days time, etc. And one day i received a sms saying that the card had been returned back giving no reasons why. I'm afraid of false outstanding getting accumulated against the card. I tried calling the customer care but the line never gets connected.

Card number: 53056204*2494

Now, its generated bill for last january to april. Its affected my credit score. Can anyone help me through it?.

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Oct 13, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2019

Axis Bank Customer Care's response Hi, we are here for help. Please DM us your registered contact details and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.