[Resolved]  Axis Bank — Axis Bank credit card payment against wrong transaction

Address:Hyderabad, Andhra Pradesh, 500082

My name is venkat nadimenti, i have axis bank credit card.in my account rs771 and 779 wrongly debited. I sent mail to customer care after that they was asked documents on17/01/2017. I forwarded to them after i got credit of 779 but still pending rs. 771. I sent mail again. I got the reply that they provided refrence number 28452559 on 27/02/2017 then paid balance payment and closed my card. Today i got message u r payment due rs1235. Earlier my bill after deducting 771 only.
Was this information helpful?
No (0)
Yes (0)
Apr 19, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2017
Axis Bank Customer Care's response
Hi Venkat,

We understand that our team had responded to your email via mail reference number[protected] dated February 27 2017. Please reply on the same email for us to assist you further.

Regards,
Axis Bank
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12953
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information